Complete platform, not just AI agents
Intelligent agents that take action
Give your agents tools to solve problems autonomously. Backed by a complete platform with knowledge base and team inbox.
Custom actions & tools
Configure actions that your agent can perform, like updating subscriptions, checking order status, or creating tickets in your systems.
Define custom tools using external APIs with OAuth2 support.
Agent intelligently chooses which tool to use based on user intent.
Secure authentication for protected endpoints.
Built-in "Create Ticket" action comes standard with every agent.
Multiple data sources
Connect your agent to your website, documentation, files, and built-in knowledge base. Everything stays synced in real-time.
Crawl entire websites and documentation with one click.
Upload PDFs, DOCX, CSV, and text files securely.
Changes on your website are automatically synced.
Built-in Knowledge Base CMS for creating help articles directly.
Latest AI models
Access the most advanced AI models including GPT-5.1, Claude 4.5, and reasoning models. Customize to fit your needs.
GPT-5.1, GPT-5 series, Claude Sonnet 4.5, Gemini Pro, and more.
Advanced reasoning with OpenAI o1 models on higher plans.
Customize system prompts to control personality and tone.
Adjust temperature and creativity settings for optimal responses.
Smart escalation & ticketing
Seamlessly escalate complex queries to your support team. Built-in ticketing and mailbox keep everyone in sync.
Seamless handoff to human support with full conversation context.
Built-in ticketing system tracks all escalated issues.
Team inbox via Mailbox module for collaborative support (Pro+).
Agents intelligently know when to escalate vs. handle autonomously.
Modular Platform
Built-in Premium Modules
Go beyond AI agents with powerful modules for knowledge management and team collaboration. All integrated seamlessly.
Knowledge Base Module
Pro+Complete content management system for creating help articles. Public-facing help center that syncs with your AI agent in real-time.
Rich text editor for creating and managing help articles.
Automatically syncs with your agent's knowledge index.
Public-facing help center with custom domains support.
Mailbox Module
Pro+Shared team inbox for managing support tickets. Collaborate on responses, track escalations, and close the loop with customers.
Unified view of all escalated tickets and conversations.
Team collaboration features for efficient support.
Automatic ticket creation from agent escalations.
Secure by default
Your AI agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected.
Works across channels
Easily integrate your AI Agent with various platforms like your website, Slack, and more.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics and session replays.