Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your data.
Last updated: December 2024
Our Privacy Principles
Your Data Stays Yours
We never use your data to train our models or share it with third parties.
Full Transparency
We're clear about what data we collect and how we use it.
Secure Storage
Enterprise-grade security protects your data at all times.
Account Information
When you create an account, we collect your email address, name, and password (encrypted). This information is necessary to provide our services and communicate with you.
Content Data
We store the documents, text, and URLs you upload to train your AI agents. This data is processed to create embeddings and is used solely to power your agent responses.
Usage Analytics
We collect anonymous usage statistics to improve our service, including page views, feature usage, and performance metrics. This data cannot be linked back to individual users.
Service Provision
Your content data is used exclusively to train and operate your AI agents. We process this data using our AI models to generate contextual responses.
Communication
We use your email address to send important service updates, security notifications, and occasional product announcements. You can opt out of marketing emails anytime.
Security & Compliance
We process necessary data to maintain security, prevent fraud, and comply with legal obligations.
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your passwords are hashed using industry-standard bcrypt.
Access Controls
We implement strict access controls and the principle of least privilege. Only authorized personnel can access systems containing user data.
Regular Audits
We conduct regular security audits and vulnerability assessments to ensure our systems remain secure.
No Third-Party Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your content data is never shared with anyone.
Service Providers
We work with trusted service providers (like cloud hosting) who may process data on our behalf. These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights and safety.
Access & Export
You can access and export all your data through our dashboard. Contact us if you need additional assistance.
Deletion
You can delete your account and all associated data at any time. Data deletion is irreversible and typically completed within 30 days.
Portability
We provide data export functionality to help you migrate to other services if needed. Your data belongs to you.
Essential Cookies
We use essential cookies for authentication and basic functionality. These cannot be disabled as they're necessary for the service to work.
Analytics
We use privacy-focused analytics to understand how our service is used. This data is anonymized and cannot be linked to individual users.
No Tracking
We don't use tracking pixels, advertising cookies, or any form of cross-site tracking.