AI Chatbot Pricing
Complete AI customer support platform: chatbot agents, live chat, knowledge base, and team inbox. Start free, scale as you grow.
Plans start at $0/mo (Free, 40 credits) and scale to $500/mo (Pro, 12,000 credits). Every paid plan includes AI agents, live chat, mailbox, and knowledge base — no per-agent fees. Credit cost varies by model (1–5 credits per response). AI Drafts available as an add-on or included with Pro.
Upgrades run through our Stripe checkout and customer portal. Change plans or cancel anytime directly from your dashboard and keep full visibility into usage resets.
Fine-tune your plan
Extend your plan with powerful add-ons as you grow.
How credits work
Each AI response consumes credits based on the model used. Budget models cost 1 credit, while the most powerful models cost up to 5. Free plan includes budget models only — paid plans unlock all models.
Compare all our plans
Detailed breakdown of limits and features per tier. See how we compare to other platforms.
| Feature | Free | Hobby $40/mo | Standard $150/mo | Pro $500/mo | Enterprise |
|---|---|---|---|---|---|
| Usage & Limits | |||||
| Message credits/month | 40 | 350 | 3,500 | 12,000 | Custom |
| AI Agents | 1 | 1 | 2 | 3 | Custom |
| AI Actions per agent | 1 | 5 | 10 | 15 | 20+ |
| Training data | 5 MB | 40 MB | 2 GB | 2 GB | 10 GB+ |
| Team seats | 1 | 1 | 3 | 5 | 10+ |
| Mailboxes | — | 1 | 2 | 5 | Custom |
| Knowledge bases | — | 1 | 2 | 5 | Custom |
| AI Models | |||||
| Budget models (GPT-4o Mini, Claude 3 Haiku, Gemini Flash Lite) | |||||
| All models (GPT-5.2, Claude Opus 4.6, Gemini 3 Pro, o3, etc.) | |||||
| Credit cost per response | 1 | 1–5 | 1–5 | 1–5 | 1–5 |
| Platform Features | |||||
| Link & document ingestion | |||||
| Default support ticket action | |||||
| Full-site website crawling | |||||
| Knowledge Base CMS | |||||
| Mailbox & ticketing | |||||
| Live Chat & Human Takeover | |||||
| AI Drafts (auto-generated replies) | Add-on | Add-on | |||
| Remove branding | |||||
| Advanced analytics | |||||
| API access | |||||
| Support & Security | |||||
| Email support | |||||
| Priority support | |||||
| SLAs | |||||
| Dedicated success manager (CSM) | |||||
| Custom integrations | |||||
Frequently Asked Questions
Everything you need to know about Chatsy. Contact our team if you need more help, or check our pricing, blog, and free tools.
Yes. The Free plan is completely free with 1 AI agent and 40 credits per month. No credit card required. Upgrade anytime as your needs grow.
Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your dashboard. Changes take effect at the start of your next billing cycle. No cancellation fees.
You'll receive a notification as you approach your limit. If you go over, additional messages are charged at a small per-message rate. You can also upgrade to a higher plan for a better per-message price.
Yes. Annual plans save you up to 20% compared to monthly billing. Contact us for custom Enterprise pricing if you need higher volumes or dedicated infrastructure.
You can upgrade your plan at any time. We pro-rate the difference so you only pay for what you use.
Yes! You can toggle Knowledge Base and Mailbox modules on or off at any time from your settings.
The Free plan is free forever. You can use it to build and test your agent before upgrading to a paid plan.
Yes, we offer a 14-day money-back guarantee on all paid plans. No questions asked.