AI agents that take action,
backed by a full toolkit
Deploy intelligent agents that call APIs and solve problems. Plus built-in knowledge base, ticketing & mailbox - the complete support platform.
Enterprise-grade security & compliance
AI agents that do more than just chat
Equipped with tools, actions, and a complete support platform to back them up.
How It Works
Complete customer support platform from AI to human handoff
Build Your Stack
Set up AI agents, create knowledge base articles, and configure team inbox - all in one platform.
Deploy Agent
Embed the agent on your site or use the API to integrate into your product.
Agent Acts
The agent answers questions and takes actions on your behalf to solve problems.
Escalate
Complex issues are routed to your team via the built-in ticketing system.
Integrates with your workflow
Connect data sources, integrate your systems, and deploy anywhere - Chatsy fits seamlessly into your support stack.
Sync Data
Connect your website, knowledge base, and documents. Keep everything synced and up-to-date.
- Website Crawling
- File Uploads (PDF, DOCX)
- Built-in KB CMS
Take Action
Perform actions like "Check Order Status" or "Update Subscription" via API tools.
- Custom Functions
- HTTP Requests
- Database Lookups
Deploy Anywhere
Embed on your website as a widget or talk to your agent via API.
- Web Widget
- JavaScript SDK
- REST API
Trusted by support teams everywhere
See why businesses choose Chatsy to power their customer support.
“Chatsy cut our average response time from 4 hours to under 30 seconds. The AI handles 70% of inquiries automatically, and when it can't, the human takeover is seamless.”
“We evaluated Intercom, Zendesk, and Chatsy. Chatsy was the only one where AI wasn't a bolted-on add-on. It's built into every interaction from day one, and the pricing is actually transparent.”
“Setting up took 15 minutes. We imported our help docs, and the AI was answering customer questions accurately right away. Support tickets dropped by 60% in the first month.”
“The knowledge base CMS and ticketing system make Chatsy a complete support platform, not just a chatbot. Our team uses it as the single source of truth for all customer interactions.”
“What sold us was the human takeover feature. When our AI agent can't answer, it hands off to a live agent with full context. Customers never have to repeat themselves.”
“We switched from a legacy help desk and saw immediate ROI. Chatsy's AI resolved 65% of conversations on its own, and our CSAT score went up 20 points.”
Frequently Asked Questions
Everything you need to know about Chatsy. Can't find what you're looking for? Contact our team.
Chatsy is an AI-powered customer support platform that combines intelligent chatbots with live chat and human takeover capabilities. It helps businesses automate customer support while maintaining the ability to seamlessly hand off to human agents when needed.
Chatsy AI agents use advanced language models (GPT-4, Claude, and others) combined with your knowledge base to answer customer questions accurately. The AI understands context, handles follow-up questions, and can take actions like checking order status or creating tickets.
Yes! Chatsy offers a free Starter plan that includes 1 AI agent, 100 messages per month, and access to core features. You can upgrade to paid plans as your needs grow. No credit card required to start.
Chatsy features seamless human takeover. When the AI detects it cannot adequately help a customer, or when customers request human assistance, the conversation is automatically escalated to your human support team with full context preserved.
Most customers are up and running within 15 minutes. Simply create an account, add your knowledge base content (FAQs, help articles), customize your chatbot appearance, and embed the widget on your website with a single line of code.
Yes, Chatsy integrates with popular tools including Slack, Zendesk, HubSpot, Salesforce, Zapier, and many more. You can also use our API and webhooks to build custom integrations.
Ready to build agents that actually work?
Deploy AI agents that take action and solve problems. Everything included: Tool calling, knowledge base, and team inbox.