AI Customer Support for SaaS
Deliver instant, accurate support that scales with your user base. Reduce churn with proactive assistance.
SaaS Support Challenges
Technical Complexity
SaaS products are complex. Generic chatbots can't handle technical questions.
Scaling Support
Growing 10x shouldn't mean hiring 10x more support staff.
Onboarding Users
New users have endless questions. AI can guide them 24/7.
Churn Prevention
Frustrated users churn. Fast, accurate support keeps them happy.
How Chatsy Helps SaaS
Documentation-Trained AI
Train on your docs, API references, and changelog. AI that actually knows your product.
Smart Escalation
AI knows when issues need engineering. Escalates with full context.
API Integration
Connect to your product to check subscription status, usage, and account details.
Proactive Support
Detect issues from user behavior and offer help before they ask.
Common Use Cases
SaaS FAQs
Can Chatsy handle technical product questions?
Yes! Train Chatsy on your documentation, API references, knowledge base, and even code examples. Our AI uses advanced retrieval to find the most relevant information for technical queries.
How does Chatsy integrate with our SaaS product?
Use our API or custom tools to connect Chatsy to your product. It can check subscription status, feature access, usage data, and even perform actions like resetting passwords or extending trials.
Will Chatsy reduce our support ticket volume?
Most SaaS companies see 50-70% ticket reduction. AI handles common questions instantly, so your team can focus on complex issues that need human expertise.
Ready to transform saas support?
Join leading saas companies using Chatsy for AI-powered customer support.