AI Chatbot for Restaurants & Food Service
Take orders and reservations around the clock. AI that knows your menu and availability.
No credit card required
AI agents built for food & restaurant
Automate reservations, orders, and customer inquiries for restaurants. AI handles takeout orders and table bookings 24/7.
Get started in minutes
Restaurants face constant communication demands that compete with the core work of preparing and serving food. During peak hours, staff are stretched thin between taking phone orders, managing reservations, answering menu questions, and serving guests. Every interruption affects service quality, yet missed calls mean lost revenue.
Automating Orders and Reservations
Chatsy handles the communication load so your team can focus on hospitality. Takeout and delivery orders can be placed through chat with AI guiding customers through menu options, handling customizations, and processing payment. Table reservations are confirmed instantly by checking real-time availability through integration with OpenTable, Resy, or your internal system. After-hours inquiries don't go to voicemail—they get answers.
AI-Powered Menu Intelligence
Menu intelligence is where AI truly shines for restaurants. Train Chatsy on your complete menu including ingredients, preparation methods, and allergen information. When a customer asks which dishes are gluten-free, whether the salmon is wild-caught, or what's in the special sauce, AI provides accurate answers. This capability is increasingly important as customers have more dietary requirements and expect restaurants to accommodate them.
Driving Revenue Through Better Availability
The revenue impact extends beyond efficiency. Customers who might abandon a phone order due to hold times complete their purchase through chat. Reservations that would be lost to missed calls are captured automatically. Upselling suggestions during ordering—add a side, make it a combo, try the daily special—increase average order value. For restaurants operating on thin margins, these incremental gains add up significantly.
Enterprise-grade security & privacy
Your data stays yours. Chatsy is built with security-first architecture trusted by 500+ companies.
Frequently asked questions
Can Chatsy take food orders?
Yes! Integrate with your POS or ordering system. AI walks customers through the menu, handles customizations, and processes orders for pickup or delivery.
Does it handle dietary restrictions?
Train Chatsy on your menu including ingredients and allergens. AI can identify suitable dishes for vegetarian, vegan, gluten-free, and allergy requirements.
How do reservations work?
Connect to OpenTable, Resy, or your reservation system. Customers request times, AI checks availability, and confirms bookings automatically.
How quickly can I set up AI support for my restaurant?
Most restaurants are live within 30 minutes. Upload your menu, hours, and policies. Connect your reservation system, and the AI immediately starts taking bookings and answering menu questions—no technical experience needed.
Can the AI handle catering and large party inquiries?
Yes, Chatsy can answer questions about catering menus, minimum orders, and pricing based on your content. For custom catering requests that need a quote, AI collects event details and routes them to your catering manager.