Deliver exceptional guest experiences at scale. AI that handles bookings, inquiries, and concierge services.
Trusted by teams across SaaS, ecommerce, and agencies
Problem
Your best agents spend most of their time on repetitive questions instead of problems that actually require human judgment. The cost of slow response times is always higher than the cost of automation.
Solution
Chatsy gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
How it works
Upload help docs, FAQs, and product info so the AI learns your business.
Set the tone, escalation rules, and topics the agent should handle.
Embed on your site, connect to Slack, WhatsApp, or use our API.
Review conversations, refine answers, and optimize over time.
Results
Yes! We integrate with major property management systems, booking engines, and GDS systems. AI can check availability, modify reservations, and process cancellations.
AI automatically detects guest language and responds fluently in 100+ languages. Your knowledge base stays in one language; AI handles translation.
Absolutely. Train Chatsy on local recommendations, hotel amenities, and services. AI becomes a 24/7 digital concierge for your guests.
We'd rather help you find the right tool than sell you the wrong one.
Related resources
Find the right AI agent for your industry or use case.
No credit card required
International travelers expect support in their language.
AI recommends restaurants, activities, and local attractions.
Most hotels are live within a day. Upload your property information, amenities list, and booking policies. Connect your reservation system for real-time availability, and AI starts handling guest inquiries immediately.
Yes, Chatsy can answer questions about event spaces, group rates, and catering options based on your content. For complex group bookings that require custom quotes, AI collects requirements and routes them to your events team.
For consumer travel planning, ChatGPT, Gemini, and dedicated tools like Mindtrip and Layla are strong on inspiration and itinerary drafts. For hotel and travel-business support, Chatsy, HiJiffy, and Quicktext are built around guest messaging, booking inquiries, and multilingual concierge use cases. The right pick depends on whether you're a traveler or an operator, the use cases barely overlap.
Yes, dozens. On the consumer side: ChatGPT Travel, Mindtrip, Layla, and Wonderplan for itinerary planning, plus Google Gemini and Booking.com's AI Trip Planner. On the operator side: Chatsy, HiJiffy, and Asksuite for hotel and tour-operator support. Airlines and OTAs also build proprietary AI for IRROPS handling and rebooking. Match the tool to whether you're planning a trip or running a travel business.
For free, fast travel advice, ChatGPT and Google Gemini handle most general questions well, though they may not have current pricing or availability. Specialized planners like Mindtrip and Wonderplan add real-time inventory. For operator-side advice (hotels guiding guests through their stay), a chatbot trained on your specific property and policies, like Chatsy, gives more accurate answers than a general LLM.
