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Our Story

Building the Future of
Customer Support

Chatsy was founded on a simple belief: every business deserves access to world-class AI customer support, not just enterprises with massive budgets.

Our Mission

We're on a mission to make AI-powered customer support accessible to every business, from solo founders to Fortune 500 companies.

Customer expectations have changed. People want instant, accurate help 24/7. Traditional support can't scale to meet this demand. AI can—but until now, it's been complex, expensive, and locked behind enterprise contracts.

10M+
Conversations Handled
5,000+
Active Businesses
70%
Avg. Automation Rate
4.8/5
Customer Rating

Our Values

Customer First

Every feature we build starts with a customer problem. We obsess over making support teams more effective.

Simplicity

Powerful technology should be easy to use. We hide complexity so you can focus on helping customers.

Trust & Security

Your data is sacred. We build with security-first principles and never compromise on privacy.

Human + AI

AI should augment humans, not replace them. We believe the best support combines both.

Our Journey

2024

Chatsy founded with a mission to democratize AI customer support

2025

Launched AI chatbot platform with GPT-4 and Claude integration

2025

Introduced live chat with seamless human takeover

2026

Added 15+ AI models including GPT-5 and Claude 4.5

2026

Serving thousands of businesses worldwide

Leadership

Founded by experienced entrepreneurs with a passion for AI and customer experience.

AA

Asad Ali

Founder & CEO

Serial entrepreneur with a track record of building successful digital products. Previously founded ZTABS Digital Agency, helping businesses worldwide transform their digital presence. Passionate about making AI accessible to businesses of all sizes.

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Remote-First Team

Our team works remotely across multiple time zones, united by our mission to build the best AI support platform in the world.

Get in Touch

Have questions? Want to learn more about Chatsy? We'd love to hear from you.

📍 10685-B Hazelhurst Dr. # 21148, Houston, TX 77043, USA