Start with the support problem
We begin with the question a customer asks and the work a support team must finish.
In the product
- KnowledgeQuestions it struggled with
About Chatsy
Repeat questions should not bury your support team
Chatsy gives teams one place to manage help content, AI replies, approved actions, and conversations that need a person.
- Founded
- 2024
- Headquarters
- Houston, Texas, USA
- Founder
- Asad Ali
Who builds Chatsy
Asad Ali
Founder & CEO
Before starting Chatsy, Asad founded ZTABS, a digital agency that builds software for clients.
Chatsy grew out of working on products that needed a simpler way to answer repeat questions and hand the rest to a person.
Built by the teams behind
- AgencyPro
- Agiled
- Morphed
- ZTABSAsad's agency
- SchedulingKit
- Screenshotly
- Emrg
- KidzPal
- KidzTale
- ClawMate
- LeaveWP
- HyperPrompt
- SlidesMate
- MaidCamp
- AI Pages
- FiscalInsights
- Hoteling
- ImageWand
- LegalDoc
- BasicDocs
- LoomCode
- WP0
- Repariting
- ChatsyNow
Values
What drives us. Four rules for product decisions.
Keep setup understandable
Teams should be able to see the source, instruction, and handoff rule behind an agent.
In the product
- Knowledge
- SettingsInstructions
Limit access
Workspace roles protect dashboard areas, and integration credentials are encrypted before storage.
In the product
- Team membersRoles
- Integrations
Give people the last word
Teams can review replies and take over conversations that need judgment.
In the product
- ConversationsTake over
- ConversationsHand back to AI
Questions
Ask Chatsy about Chatsy
Pick a question. Each answer links to the page it comes from.
Hi! What would you like to know about Chatsy?
What does Chatsy do?
Chatsy answers from your help content, can run the connected actions you approve, and sends unresolved conversations to a shared team inbox.
Who is Chatsy built for?
Chatsy is built for teams that answer repeat questions from written help content and need a person to take over the rest.
Where is Chatsy based?
Chatsy is based in Houston, Texas, USA.
How is Chatsy different from other support tools?
Chatsy puts the AI agent, help content, conversation logs, live chat handoff, and team inbox in one dashboard. Compare plan limits and supported integrations before choosing a tool.
Is Chatsy secure?
Chatsy encrypts stored integration credentials with AES-256-GCM. Workspace membership and role checks control access to protected dashboard data.
Still have a question? Ask the team.
Questions about plans, setup, or a demo? Write to the team and get a reply during business hours.
Try Chatsy freeHi! What can we help with? Pick a topic and tell us a little about it.