Reduce support tickets by 70% while improving customer satisfaction. Handle orders, returns, and product questions automatically.
Trusted by teams across SaaS, ecommerce, and agencies
Problem
Your best agents spend most of their time on repetitive questions instead of problems that actually require human judgment. The cost of slow response times is always higher than the cost of automation.
Solution
Chatsy gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
How it works
Upload help docs, FAQs, and product info so the AI learns your business.
Set the tone, escalation rules, and topics the agent should handle.
Embed on your site, connect to Slack, WhatsApp, or use our API.
Review conversations, refine answers, and optimize over time.
Results
Yes! Chatsy integrates seamlessly with Shopify, WooCommerce, BigCommerce, and most major e-commerce platforms. Our AI can access order data to provide real-time status updates.
Chatsy can guide customers through your return policy, collect necessary information, and create tickets for your team. With custom tools, it can also initiate returns in your system automatically.
We'd rather help you find the right tool than sell you the wrong one.
Related resources
Find the right AI agent for your industry or use case.
No credit card required
Customers shop at all hours. AI provides instant support when your team is offline.
Suggest products based on customer questions and browsing history.
Train Chatsy on your product catalog, FAQs, and support documentation. It will answer questions about sizing, materials, compatibility, and more using your actual product information.
Most e-commerce stores are live with Chatsy in under 30 minutes. Connect your Shopify or WooCommerce store, import your product FAQ, and the AI starts answering customer questions immediately, no technical expertise required.
Yes, Chatsy's AI can suggest complementary products based on what customers are browsing or asking about. It pulls from your product catalog to make relevant recommendations, increasing average order value while helping customers find what they need.