AI Support for Healthcare
Reduce front desk burden while improving patient experience. Secure, compliant, available 24/7.
Healthcare Support Challenges
Phone Call Overload
Front desk drowning in calls for appointments, refills, and basic questions.
After-Hours Inquiries
Patients have questions at night and weekends. Voicemail isn't enough.
Insurance Confusion
Coverage questions are complex but repetitive. AI can help.
Compliance Requirements
Healthcare data needs HIPAA compliance. Not all chatbots qualify.
How Chatsy Helps Healthcare
Appointment Scheduling
Patients book, reschedule, and cancel appointments without calling.
Insurance Verification
Answer coverage questions and guide patients to the right resources.
Prescription Refills
Collect refill requests and route to the appropriate staff.
HIPAA Compliance
Enterprise plan includes BAA and HIPAA-compliant infrastructure.
Common Use Cases
Healthcare FAQs
Is Chatsy HIPAA compliant?
Yes, our Enterprise plan includes HIPAA compliance with BAA (Business Associate Agreement), encrypted data handling, and audit logging required for healthcare.
Can patients book appointments through the chatbot?
Yes! Integrate Chatsy with your practice management system or use our scheduling tools. Patients can check availability, book, reschedule, and cancel appointments.
How do you handle sensitive health information?
Chatsy is designed to collect necessary information securely without storing PHI inappropriately. For detailed health questions, it routes to qualified staff while maintaining compliance.
Ready to transform healthcare support?
Join leading healthcare companies using Chatsy for AI-powered customer support.