AI Chatbot for Law Firms & Legal Services
Streamline client intake and reduce administrative burden with intelligent automation.
No credit card required
AI agents built for legal services
Automate client intake and common legal questions. AI handles initial consultations while you focus on casework.
Get started in minutes
Law firms lose potential clients every day because they can't respond quickly enough to initial inquiries. A prospective client searching for representation often contacts multiple firms simultaneously—the first to respond professionally and helpfully has a significant advantage. Yet most firms rely on staff who may be in court, in meetings, or simply unavailable.
Never Miss a Potential Client
Chatsy provides 24/7 intake capability that never misses a potential client. When someone submits an inquiry at 9 PM about a personal injury case, AI immediately engages them—gathering case details, explaining the firm's practice areas, and scheduling a consultation. By morning, your intake team has a qualified lead with documented case information rather than a cold voicemail.
AI Built for Legal Ethics and Compliance
The AI is carefully designed for legal contexts. It provides general information about your practice areas, fee structures, and processes while making clear that specific legal advice requires attorney consultation. This approach maintains ethical compliance while still providing valuable assistance to prospective clients. You configure exactly what information AI should share and when to escalate to human contact.
Efficient Support for Existing Clients
For existing clients, AI handles routine case status inquiries, appointment scheduling, and document request routing. Clients appreciate the instant response to simple questions rather than waiting for callbacks. Your staff appreciates fewer interruptions for routine matters, freeing them for substantive work that requires human judgment. The result is a more efficient practice that provides better service to both prospective and existing clients.
Enterprise-grade security & privacy
Your data stays yours. Chatsy is built with security-first architecture trusted by 500+ companies.
Frequently asked questions
Is Chatsy secure for legal communications?
Yes. We offer enterprise security with encryption, access controls, and audit logging. While not a substitute for privileged communication channels, Chatsy is secure for intake and general inquiries.
Can AI provide legal advice?
Chatsy provides information, not legal advice. AI answers questions about your practice, process, and general legal concepts while making clear that consultations are needed for specific advice.
How does lead qualification work?
Configure qualifying criteria (case type, jurisdiction, timeline, etc.). AI asks appropriate questions and scores leads. High-quality leads get priority scheduling.
How quickly can I set up AI support for my law firm?
Most firms are live within a few hours. Upload your practice area descriptions, fee structure FAQ, and intake questionnaire. The AI starts qualifying leads and scheduling consultations immediately—no technical skills needed.
Does the AI comply with legal advertising rules?
Chatsy can be configured with required disclaimers, jurisdiction-specific language, and compliance rules. AI includes appropriate disclosures automatically and never provides specific legal advice, staying within ethical advertising guidelines.