Building the future of
AI customer support
Chatsy is on a mission to make AI-powered customer support accessible to every business, from solo founders to enterprise teams.
AI-powered support for every business
Customer expectations have changed. People want instant, accurate help 24/7. Traditional support can't scale to meet this demand.
AI can, and Chatsy makes it simple. We combine intelligent AI agents with live chat, knowledge base, and ticketing so businesses of every size can deliver world-class support.
That mission shows up in every product decision through four working principles.
What drives us
The principles that guide everything we build.
Behind those principles is a small team led by one founder.
Meet the founder
Frequently asked questions
Common questions about Chatsy and our mission.
What does Chatsy do?
Chatsy is an AI-powered customer support platform that combines intelligent chatbots with live chat and human takeover. Businesses use it to automate up to 70% of support conversations while keeping human agents available for complex issues.
Who is Chatsy built for?
Chatsy serves businesses of every size, from solo founders handling their own support to enterprise teams managing thousands of tickets per day. It is especially popular with e-commerce, SaaS, healthcare, education, and financial services companies.
Where is Chatsy based?
Chatsy is headquartered in Houston, Texas, USA. The team works remotely across multiple time zones to provide global coverage.
How is Chatsy different from other support tools?
Chatsy is AI-native, every plan includes 15+ AI models (GPT-5, Claude 4.5, Gemini), a knowledge base CMS, live chat, ticketing, and human takeover. Most competitors charge extra for AI or limit it to enterprise tiers.
Is Chatsy secure?
We use industry-standard encryption: AES-256 at rest and TLS 1.3 in transit. Each customer's data is tenant-isolated with role-based access controls, and we don't train AI models on your data.