Chatsy logoChatsy logo
Pricing
Log inGet Started Free
Free Template

Lead Capture Chatbot Template

An AI chatbot that engages website visitors, answers product questions, and captures qualified leads around the clock.

Use This Template FreeBrowse All Templates

How it works

Place the chatbot on your website to engage visitors, answer their product questions from your content, and collect contact information (name, email, phone, company) from interested prospects. The AI qualifies leads based on their questions and routes high-intent visitors to your sales team.

Sample conversations

What does your product do?

How much does it cost?

Can I see a demo?

Do you integrate with Salesforce?

Is there a free trial?

How is this different from [competitor]?

Preview how this template will look

Customize the widget appearance with our free preview tool before deploying.

Open Widget Previewer

What this template includes

Customizable lead capture form (name, email, phone, company)

AI answers product questions from your content

Lead qualification based on conversation signals

CRM integration via Zapier or webhooks

After-hours lead capture when sales is offline

Conversation transcripts sent to sales

Key benefits

Capture leads 24/7

The chatbot collects contact info and answers questions even when your sales team is offline, so you never miss a prospect.

Qualify before routing

AI conversations reveal intent and needs. High-value leads get fast-tracked to sales with context, saving your team time on unqualified contacts.

Answer product questions instantly

Prospects get immediate answers about features, pricing, and integrations, keeping them engaged instead of bouncing to a competitor.

Example system prompt

System Prompt

You are a helpful product specialist for [Company Name]. Answer questions about our product using the provided documentation. After answering, ask if they would like to leave their email for a personalized demo or follow-up.

Expected results

15-25%
Lead Capture Rate

Percentage of chatbot conversations that result in a qualified lead with contact information (industry data per Drift State of Conversational Marketing).

-67%
Sales Response Time

Reduction in time between visitor interest and sales contact through instant AI qualification (per Drift State of Conversational Marketing benchmarks).

+20-35%
Lead Quality Score

Industry-reported improvement in lead quality when AI pre-qualifies before routing to sales (per Drift State of Conversational Marketing; varies by qualification logic).

30-40%
After-Hours Leads

Percentage of captured leads that come outside business hours when sales team is offline (industry data per Drift State of Conversational Marketing).

Best for

SaaS companiesB2B businessesService providersAgencies

Poor fit when

Your sales motion is fully outbound and inbound lead volume is too low to justify automation.

Your sales team rejects machine-qualified leads and only trusts SDR-routed conversations.

Your CRM has not been integrated for lead routing yet.

Sources

IBM customer service automation guideGartner artificial intelligence topic guideLiveChat customer service report

Frequently asked questions

Does the chatbot integrate with my CRM?

Yes. Chatsy integrates with HubSpot, Salesforce, and 5,000+ apps via Zapier. Lead data and conversation transcripts can be automatically synced to your CRM.

Can I customize which fields are collected?

Yes. You can configure the lead capture form to collect name, email, phone, company, and custom fields based on your qualification criteria.

Does this template integrate with my CRM?

Yes. Chatsy integrates with popular CRMs like HubSpot and Salesforce. Captured lead data is automatically synced to your CRM in real time.

Free to get started

Deploy this template in minutes

Sign up free, create a chatbot, and customize this template with your content. No credit card required.

Start Free

Further Reading

Building Your First Ai AgentAi Chatbot Prompts Templates

Related templates

Customer Support Chatbot

An AI chatbot that answers customer questions from your knowledge base and escalates complex issues to human agents.

Real Estate Lead Qualification Bot

An AI assistant that answers property questions, qualifies buyer intent, and captures leads for your real estate team.

SaaS Onboarding Bot

Guide new users through setup and first value with an AI assistant trained on your product documentation.

Ready to transform your
customer support?

Deploy AI support agents that resolve issues, take action, and delight your customers.

Get Started FreeNo credit card required
Chatsy logoChatsy logo

AI-powered customer support platform with live chat, human takeover, knowledge base & ticketing.

Product

  • Features
  • Pricing
  • Integrations

Solutions

  • Ecommerce
  • SaaS
  • Healthcare
  • Financial Services

Resources

  • Blog
  • Statistics
  • Compare
  • Alternatives
  • Templates
  • Glossary
  • ROI Calculator
  • RSS Feed

Company

  • About
  • Contact
  • Privacy Policy
  • Terms of Service

© 2026 Chatsy. All rights reserved.

Language
EnglishEspañol

10685-B Hazelhurst Dr. # 21148, Houston, TX 77043, USA