BigCommerce + Chatsy
Enterprise-grade AI support for BigCommerce merchants.
Why BigCommerce + Chatsy?
Order Management
Customers check order status and tracking instantly.
Product Catalog AI
AI answers questions using your BigCommerce product data.
B2B Ready
Support complex B2B scenarios with intelligent routing.
Scale Support
Handle high volumes without proportional team growth.
- Order status lookup
- Product catalog sync
- Customer account access
- Multi-storefront support
- B2B customer handling
- API integration
- Order tracking inquiries
- Product availability questions
- Wholesale account support
- Returns and exchanges
- Shipping and delivery help
Common Questions
How do I connect Chatsy to BigCommerce?
Add our embed script via BigCommerce Script Manager, or install from the App Marketplace. API connection enables deep order and product integration.
Does Chatsy support BigCommerce B2B Edition?
Yes! Chatsy can handle B2B-specific queries like account pricing, quote requests, and purchase orders. Enterprise features available for complex B2B needs.
Can Chatsy handle multiple storefronts?
Absolutely. Configure separate chatbots per storefront or use a unified bot with storefront-aware responses. Perfect for multi-brand BigCommerce setups.
Ready to connect BigCommerce?
Start your free trial and set up the BigCommerce integration in minutes. No credit card required.