Why HubSpot + Chatsy?
According to Gartner, organizations with well-integrated AI tools see significantly higher customer satisfaction scores.
Features & Use Cases
How to Set Up Chatsy + HubSpot
Get up and running in under 5 minutes with these simple steps:
Common Questions
How do I connect Chatsy to HubSpot?
Use our native HubSpot integration or connect via Zapier. The native integration offers deeper features like conversation logging to contact timelines.
Does Chatsy work with HubSpot Service Hub?
Yes! Chatsy can create tickets in HubSpot Service Hub, sync conversation history, and update ticket properties automatically.
Can Chatsy use HubSpot contact data?
With the integration enabled, Chatsy can access contact properties to personalize conversations, like greeting returning customers by name.
How long does the HubSpot integration take to set up?
About 10 minutes. Connect via our native integration, authorize HubSpot access, and map your contact fields. Leads start flowing to HubSpot automatically, and conversation logs appear on contact timelines immediately.
Does the integration work with HubSpot's free CRM?
Yes, Chatsy's core HubSpot integration works with the free CRM tier. Contact creation, conversation logging, and basic lead sync are all available. Some advanced features like deal triggers require paid HubSpot tiers.
Does HubSpot offer a chatbot?
Yes, HubSpot includes a chatflow builder in its free CRM (rule-based decision trees) and AI-powered chatbots through its higher Service Hub and Marketing Hub tiers. The native chatbot is best for teams already running on HubSpot. For dedicated AI-first support, Chatsy connects to HubSpot CRM via the native integration or Zapier and uses LLM-based AI rather than rule-based chatflows.
Does HubSpot have AI integration?
Yes, HubSpot has Breeze AI (formerly ChatSpot) and AI features across Marketing, Sales, and Service Hubs (content assistant, AI email writer, AI insights, and AI chatbots). Most of the advanced AI capabilities require paid Hub tiers. Chatsy plugs into HubSpot via the native integration to log conversations and create contacts/tickets, complementing HubSpot's own AI rather than replacing it.
How much does it cost to use the HubSpot chatbot?
HubSpot's basic chatflow builder is included free with HubSpot CRM, but advanced AI features and bot logic typically require Service Hub Professional (publicly listed around $450/month) or higher. Chatsy's Hobby plan at $35/month includes LLM-based AI and the HubSpot integration, which is often cheaper than upgrading HubSpot tiers solely to unlock chatbot capabilities. {{VERIFY: HubSpot current pricing | needs source}}