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An AI shopping assistant that learns what customers want and recommends the perfect products from your catalog.
Train the chatbot on your product catalog including descriptions, specifications, pricing, and customer reviews. When shoppers visit your store, the AI asks about their needs, preferences, and budget, then recommends the best-matching products from your inventory. It handles side-by-side comparisons, explains the differences between similar items, and suggests complementary accessories or upgrades. For stores with large catalogs where browsing is overwhelming, the recommendation bot acts as a personal shopping assistant that narrows choices quickly. It also learns from purchase patterns to improve suggestions over time, and can surface trending or seasonal products when relevant to the conversation.
Which laptop is best for video editing?
What is the difference between the Pro and Standard plan?
I need a gift for someone who likes cooking
What pairs well with this jacket?
Which option is the best value for money?
Do you have anything under $50?
Conversational preference discovery
AI-powered product matching from catalog data
Side-by-side product comparison
Budget-aware recommendations
Cross-sell and accessory suggestions
Seasonal and trending product highlights
Your product catalog is too small (under 50 SKUs) to need recommendation logic.
Your recommendations must come from a curated stylist or expert, not an algorithm.
Your inventory data is not connected and the bot would recommend out-of-stock items.
Upload your product catalog with descriptions, specs, pricing, and categories. The AI indexes this content and uses semantic search to match customer preferences to the most relevant products in real time.
Yes. When a customer is deciding between two or more products, the AI provides side-by-side comparisons highlighting key differences in features, price, and suitability for their stated needs.
Yes. Update your product catalog in Chatsy whenever inventory changes. The AI always references the latest catalog data, so it will not recommend out-of-stock or discontinued items if your catalog is current.
For stores with large catalogs, the AI narrows options to 2-3 best matches based on stated preferences, making purchase decisions easier.
Percentage of AI recommendations that match customer preferences based on purchase and feedback data {{VERIFY: Chatsy outcome | needs ecommerce customer case study}}
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