Resolve payment and subscription inquiries automatically with AI.
According to Gartner, organizations with well-integrated AI tools see significantly higher customer satisfaction scores.
Get up and running in under 5 minutes with these simple steps:
Yes. The integration uses Stripe's OAuth with read-only access by default. Full card numbers are never exposed. All data access is logged for compliance and auditing.
By default, the AI can look up billing data and route refund requests to your team. You can optionally enable write access for specific actions like processing refunds within defined limits.
Customers check plan details and billing history through chat.
Train the AI on your billing policies, refund procedures, and plan details.
Yes. The integration supports all Stripe payment types including subscriptions, one-time charges, invoices, and payment plans.
You control exactly what data is accessible. Common configurations include invoice history, subscription details, charge amounts, and plan information. Sensitive data like full card numbers is never accessible.
Billing inquiries typically make up 20-30% of support volume. The AI resolves most of these instantly by looking up actual billing data, reducing ticket volume and freeing your team for complex issues.
OpenAI and Stripe have public partnerships including Stripe-powered subscriptions for ChatGPT Plus and OpenAI usage of Stripe for billing across its products. There are also community-built ChatGPT plugins and custom GPTs that call Stripe APIs. For your own customer-support chatbot, you don't need ChatGPT's Stripe integration, you connect Stripe directly to a chatbot platform like Chatsy via OAuth and the AI handles billing inquiries securely.
Yes, OpenAI uses Stripe as a payment processor for ChatGPT Plus, Team, and API billing. That's a different question from "can my chatbot trigger Stripe transactions", for that, you connect Stripe directly to your chatbot platform. Chatsy uses Stripe's OAuth API with read-only access by default and can route refund or upgrade requests to your team for human approval.
For LLM responses: OpenAI (GPT-4o/GPT-5), Anthropic (Claude), and Google Gemini are the leading options. For chatbot platforms with built-in conversation, knowledge base, and tool-use: Chatsy, Chatbase, and Voiceflow. For messaging-channel APIs: WhatsApp Business API, Telegram Bot API, and Twilio. The "best" depends on whether you're building from scratch (LLM API) or deploying a chatbot product (platform API).
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