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Use Case

AI Internal Help Desk

Give employees instant answers. Reduce IT and HR ticket volume by 60%.

60%
Ticket Reduction
<10s
Response Time
24/7
Availability
90%
Resolution Rate

Key Benefits

Instant IT Support

Password resets, software questions, and troubleshooting handled automatically.

HR Self-Service

Benefits, PTO policies, and employee handbook questions answered 24/7.

Reduce Ticket Volume

AI deflects 60% of internal tickets, freeing your support team.

Consistent Answers

Everyone gets accurate, up-to-date information from a single source.

How It Works

1

Import Knowledge

Add IT docs, HR policies, and internal wikis to train the AI.

2

Deploy to Channels

Add to Slack, Teams, or your internal portal.

3

AI Handles Requests

Employees ask questions and get instant, accurate answers.

4

Escalate When Needed

Complex issues create tickets routed to the right team.

Frequently Asked Questions

What types of internal requests can Chatsy handle?

IT support (password resets, software help, VPN issues), HR questions (benefits, PTO, policies), facilities requests, onboarding guidance, and any information in your internal documentation.

Does it integrate with our ITSM tools?

Yes! Chatsy integrates with ServiceNow, Jira Service Management, Zendesk, and others via API or Zapier. Escalated issues become tickets in your existing system.

Is it secure for internal company data?

Absolutely. Chatsy is SOC 2 compliant, supports SSO, and all data is encrypted. Enterprise customers get additional security controls and can self-host.

Ready to automate internal help desk?

Join thousands of businesses using Chatsy for internal help desk.

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