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Use Case

AI Subscription Management

Handle subscription queries automatically while reducing churn.

25%
Churn Reduction
80%
Self-Service Rate
15%
Upgrade Rate
<2min
Resolution Time

Key Benefits

Self-Service Billing

Customers manage subscriptions without contacting support.

Churn Prevention

AI offers alternatives and incentives before cancellation.

Upgrade Assistance

Guide customers to the right plan for their needs.

Billing Clarity

Explain charges, invoices, and payment issues instantly.

How It Works

1

Connect Billing System

Integrate with Stripe, Chargebee, or your billing platform.

2

Customer Query

AI accesses subscription data to answer questions.

3

Self-Service Actions

Plan changes, pause, or cancel handled automatically.

4

Retention Flows

Cancellation requests trigger save offers and alternatives.

Frequently Asked Questions

What billing systems does Chatsy integrate with?

Native integrations with Stripe, Chargebee, Recurly, and Paddle. Other systems supported via API or Zapier.

Can AI prevent cancellations?

Yes! When customers indicate they want to cancel, AI can offer discounts, plan downgrades, pauses, or address their specific concerns before processing.

Is it safe to let AI make billing changes?

Configure exactly what actions AI can take. Read-only mode for info, or enable plan changes, refunds, and credits with approval workflows.

Ready to automate subscription management?

Join thousands of businesses using Chatsy for subscription management.

Other Use Cases

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