Fill more appointment slots, reduce phone calls, and answer insurance questions around the clock. Built for dental offices.
Trusted by teams across SaaS, ecommerce, and agencies
Problem
Your best agents spend most of their time on repetitive questions instead of problems that actually require human judgment. The cost of slow response times is always higher than the cost of automation.
Solution
Chatsy gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
How it works
Set up appointment types, office hours, insurance details, and common patient FAQs.
Integrate with your practice management software for real-time scheduling and patient data.
Embed the chat widget on your dental practice website to start capturing patient inquiries.
Review conversations, refine answers, and track appointment bookings and call reduction metrics.
Results
Yes, Chatsy integrates with popular dental PMS platforms including Dentrix, Eaglesoft, Open Dental, and others via API. Appointments booked through the chatbot sync directly with your schedule.
Chatsy is configured to recognize emergency situations and provide your practice-specific emergency protocols, including after-hours contact numbers and guidance. It does not provide medical advice but ensures patients know how to reach appropriate care quickly.
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Automated reminders and easy rescheduling help reduce no-show rates and fill cancellation gaps.
Chatsy answers common questions about accepted insurance plans, general coverage levels, and estimated out-of-pocket costs based on your configured information. For detailed benefit verification, it collects the patient's insurance details and routes them to your billing team.
Chatsy sends automated appointment reminders via chat, makes it easy for patients to reschedule rather than simply not showing up, and manages a waitlist to fill cancellations. Practices using automated engagement typically see no-show rates drop significantly.
Most dental practices go live in under an hour. Configure your appointment types, office hours, insurance information, and common FAQs. Add the widget to your website and start capturing appointment requests immediately.
