Handle maintenance requests at 2 AM, convert leasing prospects on weekends, and reduce repetitive tenant inquiries. Built for property managers.
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Problem
Your best agents spend most of their time on repetitive questions instead of problems that actually require human judgment. The cost of slow response times is always higher than the cost of automation.
Solution
Chatsy gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
How it works
Configure property details, policies, amenities, and maintenance categories for each property in your portfolio.
Define maintenance routing rules, emergency protocols, leasing inquiry flows, and tenant communication templates.
Add the chat widget to your property websites, tenant portals, and communication channels.
Track maintenance response times, leasing conversion rates, and tenant satisfaction across your portfolio.
Results
Yes, Chatsy integrates with popular property management platforms including AppFolio, Buildium, Yardi, and RentManager via API. Maintenance requests, leasing inquiries, and tenant communications sync with your existing workflows.
Chatsy is configured to identify emergency keywords and situations like flooding, fire, gas leaks, and security concerns. Emergency requests trigger immediate notifications to your on-call maintenance team via SMS, email, or phone while providing the tenant with emergency instructions.
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Find the right AI agent for your industry or use case.
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Tenants get instant answers to common questions about rent, policies, and building amenities.
Absolutely. Configure property-specific information including amenities, policies, office hours, and maintenance contacts. The AI automatically identifies which property a tenant or prospect is asking about and provides the correct information.
Chatsy answers questions about available units, pricing, lease terms, and amenities. It schedules property tours, collects preliminary application information, and follows up with prospects. This ensures no leasing inquiry goes unanswered, even on evenings and weekends.
Most property management companies go live within a few hours. Upload your property details, configure maintenance categories and emergency protocols, set up leasing information, and deploy the widget on your website and tenant portal.
