Response Time Benchmark
How do your response times compare to industry standards? Get your score and actionable recommendations.
Your Response Times
1m
5 seconds5 minutes
8 min
1 minute30 minutes
Why Speed Matters
60% of customers define "immediate" response as under 10 minutes. Every second counts.
AI Advantage
AI chatbots respond in under 3 seconds—10x faster than average human response times.
Industry Standards
Top performers achieve under 30 seconds for first response. Where do you stand?