Looking for a Crisp alternative? Meet Chatsy.
Crisp offers live chat and basic chatbots. Chatsy provides advanced AI that actually resolves issues, plus seamless human takeover.
Why customers switch from Crisp
AI chatbot is rule-based and limited
Complex setup for advanced features
Limited knowledge base functionality
No true AI understanding of context
Shared inbox can get overwhelming
Why Chatsy is better
True AI that understands context
Train on your docs in minutes
Built-in knowledge base CMS
Seamless human takeover
More AI models to choose from
Better ticket management
Feature Comparison
| Feature | Crisp | Chatsy |
|---|---|---|
| AI Chatbot | Rule-based | True AI |
| Live Chat | ||
| Human Takeover | Basic | Advanced |
| Knowledge Base | Basic | Full CMS |
| AI Training | ||
| Multiple AI Models | ||
| Team Inbox |
Pricing Comparison
Free tier, Pro from €25/mo
Free tier, Pro from $29/mo
Frequently Asked Questions
How does Chatsy compare to Crisp's chatbot?
Crisp uses rule-based chatbot flows that require manual setup. Chatsy uses advanced AI (GPT-5, Claude) that understands natural language and context, resolving queries without rigid scripts.
Does Chatsy have a shared inbox like Crisp?
Yes! Chatsy includes a full team inbox for managing escalated conversations. Plus, our AI handles most queries automatically, so your inbox stays manageable.
Ready to switch from Crisp?
Join thousands of businesses who chose Chatsy for better AI, simpler pricing, and superior support.