Head-to-Head Comparison
Drift Alternative Built for Support, Not Just Sales
Drift focuses on sales conversations. Chatsy excels at customer support with AI that resolves issues, not just qualifies leads.
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Based on feedback from teams who migrated from Drift.
Chatsy focuses on customer support excellence. While our chatbot can collect lead information, we recommend dedicated sales tools for complex lead qualification flows.
Drift targets enterprise sales teams with ABM features. Chatsy is built for customer support automation, allowing us to offer better value for support use cases.
While Chatsy excels at customer support, it also captures and qualifies leads effectively. You can collect visitor information, ask qualifying questions, and route hot leads to your sales team, just without Drift's heavy ABM and sales-specific features.
| Ticketing |
| Support Automation | Limited |
| Affordable Pricing |
Drift pricing
Starts at $2,500/mo
Chatsy pricing
Free tier available, Hobby from $35/mo
Simple, transparent pricing
Chatsy integrates with major CRMs like Salesforce, HubSpot, and Pipedrive through native integrations and Zapier. Qualified leads flow directly into your sales pipeline with full conversation context.
Since Drift and Chatsy serve different primary purposes, it's less of a migration and more of a fresh setup. Most teams deploy Chatsy in under an hour, add the widget, upload your support docs, and you're live.