Looking for a Tawk.to alternative with AI? Meet Chatsy.
Tawk.to is free but limited. Chatsy adds powerful AI that actually resolves customer issues, not just collects messages for your team to handle later.
Why customers switch from Tawk.to
No AI capabilities - just basic live chat
Manual responses required for every conversation
Limited automation and workflow options
Cluttered interface with too many features
Branding removal requires paid plan
No knowledge base integration
Why Chatsy is better
AI resolves 70% of queries automatically
Train on your docs in minutes
Clean, modern interface
Human takeover when AI needs help
Built-in knowledge base CMS
Affordable paid plans with advanced features
Feature Comparison
| Feature | Tawk.to | Chatsy |
|---|---|---|
| AI Chatbot | ||
| Live Chat | ||
| Human Takeover | Manual only | Smart escalation |
| Knowledge Base | ||
| Auto-Resolution | ||
| Custom Training | ||
| Free Tier | ||
| Multiple AI Models |
Pricing Comparison
Free (limited), paid from $19/mo
Free tier, Pro from $29/mo with AI
Frequently Asked Questions
Is Chatsy free like Tawk.to?
Chatsy has a generous free tier with 100 conversations/month including AI. Unlike Tawk.to, our AI actually resolves queries instead of just routing them to your team.
Why pay for Chatsy when Tawk.to is free?
Tawk.to requires humans to answer every message. Chatsy's AI handles most queries automatically, saving you hours of work daily. The ROI is typically 10x the cost.
Can I migrate from Tawk.to to Chatsy?
Yes! Simply add our widget to your site. You can run both simultaneously during transition. Our team can help import any canned responses or FAQs you've built.
Ready to switch from Tawk.to?
Join thousands of businesses who chose Chatsy for better AI, simpler pricing, and superior support.