Looking for an Intercom alternative? Meet Chatsy.
Intercom is powerful but expensive and complex. Chatsy delivers the same AI-powered customer support with simpler setup, transparent pricing, and seamless human takeover.
Why customers switch from Intercom
Intercom pricing is confusing and escalates quickly
Setup requires significant engineering resources
AI features are add-ons that cost extra
Resolution bot has limited customization
No built-in knowledge base CMS on lower tiers
Why Chatsy is better
Transparent, predictable pricing starting free
AI-powered from day one - not an add-on
Set up in minutes, not weeks
Full knowledge base CMS included
Seamless human takeover with live chat
15+ AI models including GPT-5 and Claude
Feature Comparison
| Feature | Intercom | Chatsy |
|---|---|---|
| AI Chatbot | Add-on ($) | |
| Live Chat | ||
| Human Takeover | ||
| Knowledge Base | Higher tiers | |
| Ticketing | ||
| Custom AI Models | ||
| Free Tier | ||
| Transparent Pricing |
Pricing Comparison
Starts at $74/mo, AI features extra
Free tier available, Pro from $29/mo
Frequently Asked Questions
Can I migrate from Intercom to Chatsy?
Yes! You can export your Intercom help articles and import them into Chatsy. Our team can also help with migration for larger accounts.
Does Chatsy have the same features as Intercom?
Chatsy covers core support features: AI chatbots, live chat, human takeover, knowledge base, and ticketing. Some advanced features like product tours are not included, as we focus on customer support excellence.
Is Chatsy suitable for enterprise?
Absolutely. Our Enterprise plan includes custom AI models, SSO, dedicated support, and SLAs. Many companies have switched from Intercom to Chatsy for better value.
Ready to switch from Intercom?
Join thousands of businesses who chose Chatsy for better AI, simpler pricing, and superior support.