Looking for a LiveChat alternative? Meet Chatsy.

LiveChat has been a reliable choice for businesses prioritizing human-to-human conversations. Their agent interface is polished, and the analytics provide useful insights into team performance. But in an era where AI can resolve most support queries instantly, relying primarily on human agents is becoming increasingly expensive and slow.

The ChatBot product from LiveChat exists, but it feels like an afterthought—a separate tool that doesn't deeply integrate with the core product. Setting it up requires building visual flows from scratch, and the AI capabilities are limited compared to modern language models.

Chatsy reimagines the relationship between AI and human support. Our AI handles the majority of inquiries automatically, learning from your knowledge base to provide accurate, helpful responses. When issues require human attention, the handoff is seamless—agents see the full conversation with AI's attempted solutions already documented.

This approach dramatically improves economics. Instead of paying for human agents to answer "what are your business hours?" thousands of times, AI handles these instantly while your team focuses on complex issues that benefit from human empathy and judgment. The result is faster response times, lower costs, and higher customer satisfaction.