Looking for a Gorgias alternative? Meet Chatsy.
Gorgias is built for e-commerce but charges per ticket. Chatsy offers unlimited AI-powered support with flat pricing and the same e-commerce integrations.
Why customers switch from Gorgias
Per-ticket pricing gets expensive at scale
AI features require higher tiers
Focused only on e-commerce
Complex pricing with ticket overages
Automation rules are rigid
Limited to Shopify/BigCommerce ecosystems
Why Chatsy is better
Flat pricing - no per-ticket fees
AI included from day one
Works with any e-commerce platform
Shopify, WooCommerce, and more
Flexible AI that understands context
Simple setup without complexity
Feature Comparison
| Feature | Gorgias | Chatsy |
|---|---|---|
| AI Chatbot | Higher tiers | |
| Live Chat | ||
| Shopify Integration | ||
| Order Lookup | ||
| Per-Ticket Pricing | ||
| WooCommerce | Limited | |
| Flat Pricing | ||
| Knowledge Base CMS |
Pricing Comparison
From $10/mo + $0.40/ticket, AI extra
Free tier, Pro $29/mo unlimited
Frequently Asked Questions
Does Chatsy work with Shopify like Gorgias?
Yes! Chatsy integrates with Shopify for order lookup, tracking, and customer data. Plus we support WooCommerce, BigCommerce, and other platforms Gorgias doesn't.
How does pricing compare to Gorgias?
Gorgias charges per ticket which adds up fast. A store with 1,000 tickets/month pays $400+ with Gorgias. Chatsy is flat $29/mo with AI handling most tickets automatically.
Can Chatsy handle e-commerce specific queries?
Absolutely. Our AI handles order status, returns, shipping questions, and product inquiries. It integrates with your store to provide real-time, accurate information.
Ready to switch from Gorgias?
Join thousands of businesses who chose Chatsy for better AI, simpler pricing, and superior support.