Respond to internet leads in seconds, not hours. Capture after-hours shoppers, schedule test drives, and reduce service calls with AI built for automotive.
Trusted by teams across SaaS, ecommerce, and agencies
Problem
Your best agents spend most of their time on repetitive questions instead of problems that actually require human judgment. The cost of slow response times is always higher than the cost of automation.
Solution
Chatsy gives you an AI agent that answers accurately, stays on policy, and hands off smoothly when a human is needed.
How it works
Import your vehicle inventory, service menus, and dealership information so the AI knows your business.
Set up lead qualification questions, appointment scheduling, and escalation rules for your sales and service teams.
Add the chat widget to your dealership website and connect to your CRM for seamless lead routing.
Track lead capture rates, appointment conversions, and customer satisfaction to continuously improve.
Results
Yes, Chatsy integrates with popular dealership management systems and CRMs including DealerSocket, VinSolutions, and CDK via API. Leads captured by the AI flow directly into your existing workflow with full conversation context.
Chatsy collects vehicle details (year, make, model, mileage, condition) and can provide estimated ranges based on your configured parameters or connect to valuation tools. This pre-qualifies the trade-in conversation before the customer visits.
We'd rather help you find the right tool than sell you the wrong one.
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Customers schedule oil changes, maintenance, and repairs without calling the service desk.
Yes, connect your inventory feed and the AI searches available vehicles in real time. When a shopper asks about a specific model or feature, it presents matching options with photos, pricing, and availability.
Absolutely. Chatsy handles sales inquiries like vehicle information, test drives, and financing, as well as service tasks like appointment scheduling, repair status updates, and maintenance pricing. You configure which topics and workflows each department needs.
Most dealerships go live within a day. Upload your inventory feed, configure your service menu and hours, add the widget to your website, and start capturing leads immediately. No technical expertise required.
The best automotive AI depends on the job. For dealership lead capture and service scheduling: Chatsy, Conversica, and DealerAI. For OEM customer support: enterprise platforms like Salesforce Einstein and ServiceNow. For technician diagnostics: Bosch ESI[tronic], Snap-on Intelligent Diagnostics, and OEM-specific tools. Pick based on whether you're selling, servicing, or repairing vehicles.
Automotive AI applications include internet lead response and qualification, service appointment scheduling, recall outreach, computer-vision-based damage estimation for collision shops, predictive maintenance from telematics data, automated trade-in valuation, and finance pre-qualification chatbots. Dealerships typically start with lead-response automation since the ROI from faster response times is the easiest to measure.
Yes, several. ChatGPT and Claude can interpret OBD-II codes and walk through general diagnostic logic. Specialized tools like Identifix, Mitchell 1, and ALLDATA provide AI-assisted repair procedures and TSB lookups. OEMs increasingly ship dealer-only diagnostic tools with AI guidance. For customer-facing service-bay communication, a chatbot like Chatsy handles repair-status and scheduling questions, but actual diagnosis still belongs to a licensed technician.
