AI Support Bot for Slack Teams
AI support where your team already works. Instant answers in Slack.
Why Slack + Chatsy?
According to Gartner, organizations with well-integrated AI tools see significantly higher customer satisfaction scores.
Features & Use Cases
How to Set Up Chatsy + Slack
Get up and running in under 5 minutes with these simple steps:
Common Questions
How does the Slack integration work?
Install the Chatsy Slack app, and employees can DM the bot or mention it in channels. The AI responds using your knowledge base and company documentation.
Can Chatsy create tickets from Slack?
Yes! When the AI can't resolve an issue, it can create a ticket that routes to your IT or HR team with full conversation context.
Is it secure for internal use?
Absolutely. All data is encrypted at rest and in transit. We never share or train on your company data.
How long does the Slack integration take to set up?
About 2 minutes. Install the Chatsy app from the Slack App Directory, authorize it for your workspace, and connect your knowledge base. Employees can start asking the bot questions immediately.
Does the integration work with Slack's free plan?
Yes, Chatsy works with all Slack plans including Free. The bot responds via DMs and channel mentions on any plan. However, Slack's free plan limits message history, which may affect searching older bot interactions.