AI-Powered Instagram DM Automation

Instagram has evolved far beyond a photo-sharing app. With over two billion monthly active users and powerful shopping features, it's a primary sales and customer service channel for brands. Instagram DMs are where customers ask about products, check availability, request support, and make purchasing decisions.

Turn DMs Into a Support Channel

Most businesses struggle to keep up with Instagram DMs. Messages pile up, response times lag, and potential sales slip away. Chatsy's Instagram integration transforms your DM inbox into an AI-powered support channel. Product questions get instant, accurate answers. Order inquiries are resolved automatically. Your team handles only the conversations that need a human touch.

Visual Commerce Meets AI Support

Instagram is inherently visual, and so is the shopping experience. When a customer sees a product in your feed or Stories and DMs you with a question, AI responds with relevant details, pricing, availability, and links. The conversation flows naturally from discovery to purchase, all within Instagram.

Scale Without Scaling Your Team

As your Instagram following grows, DM volume grows with it. Chatsy's AI scales effortlessly—whether you get 50 or 5,000 DMs per day, every message gets an instant, accurate response. Your team focuses on high-value interactions while AI handles the volume.