Head-to-Head Comparison
AI-Powered Support Without the $3,500/Month Minimum
Qualified is a premium B2B pipeline platform built for Salesforce, but its extreme cost and narrow focus make it overkill for most businesses. Chatsy delivers powerful AI support at a fraction of the price.
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Based on feedback from teams who migrated from Qualified.
If your primary need is enterprise B2B pipeline generation deeply integrated with Salesforce, Qualified is purpose-built for that. Chatsy is better if you need both customer support and lead generation in one platform at a fraction of the cost.
Yes. Chatsy's AI can qualify leads through conversation, route high-intent visitors to sales, and capture lead information. While not as Salesforce-specific as Qualified, it covers lead generation alongside full customer support.
No. Chatsy works with any CRM including Salesforce, HubSpot, and others. It also works great standalone. Qualified requires Salesforce as a prerequisite.
| Ticketing System |
| CRM Integration | Salesforce only | Multiple CRMs |
| Free Tier |
| Customer Support |
Qualified pricing
Starts at $3,500+/mo, Salesforce required
Chatsy pricing
Free tier available, Hobby from $35/mo
AI handles both support inquiries and sales engagement
Qualified starts at $3,500+/month. Chatsy's Hobby plan is $35/month. Even our higher tier plans with custom system prompts, 15+ AI models, priority support, and SLAs cost a fraction of Qualified's starting price.
Chatsy can engage visitors with AI, qualify their intent through conversation, and route to the appropriate team. For deep Salesforce-based visitor identification using IP matching and firmographic data, Qualified remains more specialized.
Qualified AI (branded "Piper") is Qualified's AI Sales Development Representative, an LLM-powered agent that engages B2B website visitors, qualifies leads against Salesforce account data, and books meetings with sales reps. It's positioned for enterprise B2B pipeline generation and sits inside the broader Qualified platform that starts around $3,500+/month. For customer support rather than pipeline generation, Chatsy is purpose-built and dramatically cheaper.