Chatsy vs Re:amaze
E-Commerce Support That Scales With AI
Re:amaze is solid for Shopify support, but Chatsy offers more powerful AI, better scalability, and a complete support platform that grows with your business.
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Which is right for you?
Feature comparison
Re:amaze pricing
$29-69/agent/mo, per-agent pricing
Chatsy pricing
Free tier available, Hobby from $35/mo
Why teams switch to Chatsy
Based on feedback from teams who migrated from Re:amaze.
Frequently asked questions
How does Chatsy compare to Re:amaze for Shopify stores?
Both integrate with Shopify for order data access, but Chatsy's AI can autonomously handle order inquiries, returns, and product questions. Re:amaze requires more manual agent involvement for routine tasks.
Is Chatsy more expensive than Re:amaze?
For small teams, Re:amaze starts lower at $29/agent. But Chatsy's Hobby plan at $35/month covers your entire team with no per-agent fees. For teams of 2+ agents, Chatsy is typically more affordable.
Does Chatsy support WooCommerce and other e-commerce platforms?
Yes! Chatsy integrates with Shopify, WooCommerce, BigCommerce, and other platforms. Re:amaze is primarily Shopify-focused.
Can I migrate from Re:amaze to Chatsy?
Yes. Export your knowledge base content and FAQ articles from Re:amaze, then import them into Chatsy. Most teams complete the migration in a few hours.
Is Re:amaze still actively developed?
Re:amaze continues to operate, but as a smaller company, feature updates have slowed compared to larger platforms. Chatsy ships new features and improvements weekly.