E-Commerce Support That Scales With AI
Re:amaze is solid for Shopify support, but Chatsy offers more powerful AI, better scalability, and a complete support platform that grows with your business.
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Based on feedback from teams who migrated from Re:amaze.
Both integrate with Shopify for order data access, but Chatsy's AI can autonomously handle order inquiries, returns, and product questions. Re:amaze requires more manual agent involvement for routine tasks.
For small teams, Re:amaze starts lower at $29/agent. But Chatsy's Hobby plan at $35/month covers your entire team with no per-agent fees. For teams of 2+ agents, Chatsy is typically more affordable.
Yes! Chatsy integrates with Shopify, WooCommerce, BigCommerce, and other platforms. Re:amaze is primarily Shopify-focused.
| Ticketing System |
| Multiple AI Models | 15+ models |
| Free Tier |
| Human Takeover | Basic | Advanced |
Re:amaze pricing
$29-69/agent/mo, per-agent pricing
Chatsy pricing
Free tier available, Hobby from $35/mo
Deep e-commerce integrations beyond just Shopify
Yes. Export your knowledge base content and FAQ articles from Re:amaze, then import them into Chatsy. Most teams complete the migration in a few hours.
Re:amaze continues to operate, but as a smaller company, feature updates have slowed compared to larger platforms. Chatsy ships new features and improvements weekly.