Head-to-Head Comparison
Chatsy vs Qualified
Qualified is a Salesforce-centered pipeline platform with AI sales agents and buyer engagement. Chatsy serves a different job: a website support agent grounded in approved content, with selected support modules and actions.
Quick verdict
Which is right for you?
Pick Qualified for Salesforce pipeline and buyer routing. Pick Chatsy to answer support questions on your website.
Choose Qualified if…
- You are an enterprise B2B company with a large Salesforce deployment
- You need real-time visitor identification and IP-to-company matching
- Your primary goal is pipeline generation, not customer support
Choose Chatsy if…
- Your website chat is for support questions, not pipeline
- You want a free plan and self-serve setup instead of a sales-led rollout
- You want to start free with no credit card, then pay a published price: $40, $150, or $500 a month
Feature comparison
| Feature | Qualified | Chatsy |
|---|---|---|
| Where Qualified is stronger | ||
| Salesforce-centered workflow | Included | Not included |
| Buyer and account signals | Included | Not included |
| CRM connectors | Salesforce-centered | Not included: Pipedrive setup only · HubSpot planned |
| Works differently | ||
| AI agent | Sales-focused | Support-focused |
| Website conversations | Buyer engagement | Customer support |
| Knowledge and tickets | Sales enablement scope | Included: Hobby and up |
| Live support handoff | Sales routing | Included: Hobby and up |
| AI model choice | Qualified-managed | Plan-dependent |
| Pricing | ||
| Pricing model | Sales-assisted terms Qualified pricing | Free $0 · Hobby $40 · Standard $150 · Pro $500Per month. Enterprise uses a sales quote. Message credits, AI agents, and seats are set per plan. |
Qualified Sales-assisted terms Qualified pricingChatsy Free $0 · Hobby $40 · Standard $150 · Pro $500Per month. Enterprise uses a sales quote. Message credits, AI agents, and seats are set per plan. | ||
We make Chatsy, so check current Qualified details in the vendor sources below before you decide.
Where Qualified is stronger
Check these product differences against your current channels, plan limits, and support workflow.
- Salesforce-centered pipeline
- Buyer engagement, account context, routing, and attribution are designed around B2B revenue work.
- AI sales agent
- Piper handles sales conversations within Qualified's current pipeline platform.
- Buyer context
- Account and visitor signals help revenue teams prioritize website conversations.
- Sales routing
- Qualified connects eligible buyers with the appropriate sales workflow and representative.
Check before you decide, then move one workflow at a time.
- Sales and support split
- Qualified and Chatsy serve different primary jobs. Write down which pages, questions, data, and teams belong to pipeline generation versus support before changing either system.
- Salesforce workflow
- Chatsy's Salesforce connector is planned, not available. Keep Qualified or another proven system for Salesforce identification, routing, and attribution.
- Commercial comparison
- Compare a current Qualified proposal with the Chatsy tier that supports the real team and usage. Include retained sales tools and implementation work instead of assuming a fixed saving.
- Security review
- Use current official security and privacy documents from both vendors. Confirm data sources, retention, location, access controls, subprocessors, certifications, and contract commitments for the exact deployment.
Plan support workload with your own inputs
Enter your conversation volume, team size, handling cost, and target. The calculator shows the workload left for people and does not estimate vendor prices.
Frequently asked questions
Usually not. Qualified is built around B2B pipeline, Salesforce context, sales routing, and conversion. Chatsy is built around website support. Use the required job, data, channels, and owner to decide whether one product changes or both remain.
Chatsy can ask questions and collect contact details in a support conversation, but it does not promise Qualified's account identification, Salesforce context, scoring, pipeline attribution, or sales-routing workflow. Do not plan those features without an implemented connector and an end-to-end test.
No. Chatsy runs from approved support sources without Salesforce. Salesforce and HubSpot connectors are planned, and Pipedrive can be set up, but agents cannot run its actions yet. Check the integrations page before promising any CRM workflow.
Request a current Qualified proposal and use Chatsy's current pricing page. Compare the actual jobs each product will perform. Include seats, AI usage, Salesforce work, retained sales tools, support channels, message credits, and implementation rather than quoting a universal saving.
Chatsy can route an unresolved support conversation through its configured handoff workflow. It does not promise Qualified-equivalent anonymous visitor identification, firmographic data, account scoring, or Salesforce owner routing.
Qualified's AI sales agent, Piper, is part of its pipeline-generation platform. It engages website buyers within a Salesforce-centered sales workflow. Review Qualified's current product documentation for the exact data sources, routing, scheduling, and commercial terms included in your proposal.
Test Chatsy before you switch
Create an account, add approved support content, and review test answers before you publish the agent.
Free account, no credit card required